Built around the use of the document
Technical content must remain useful to the person relying on it. We consider the purpose, audience, reference materials and agreed format, including recurring component names and terminology.
Materials that help the work
Provide editable files where possible, previous versions, glossaries and any relevant product references. Tell us which parts have changed and whether the translated document must follow an existing layout.
Consistency across versions
Translation memories and terminology resources can preserve approved choices over time. They support the translators and reviewers, who remain responsible for interpreting the text and raising questions.
From assessment to delivery
The team assesses the files and selects professionals for the language and subject. Review, checks and delivery formats are set out in the proposal, including any additional preparation or formatting required.